Explore Daniel R. Odio’s writing, videos, lessons, and shipped work about AT&T.
5 items
You're probably chasing ideas that sound good but are actually too obvious to win big. This framework shows you how to spot the counter-intuitive opportunities that look like bad ideas but aren't — and more importantly, how to know when to dump a real bad idea before you waste months on it.
You think unlimited data is the holy grail, but this side-by-side test shows Sprint's LTE crawling at 0.3mbps while AT&T hits 31mbps — a 100x difference that'll wreck any app you try to build or demo. Speed trumps data caps when you're actually shipping product.
You think you're clever escalating to Tier 2 support, but this shows you how emailing the entire executive suite (with a strategic cc to a WSJ producer) gets you actual results when six months of 'proper channels' fail.
You've probably tried to set up Google Voice voicemail forwarding and given up when it didn't work — these specific GSM codes (*004* and **61*) actually force your carrier to route calls to Google Voice after a set number of rings, bypassing the usual setup headaches.
You think you know how to escalate issues, but this shows you the exact playbook: a public YouTube video plus targeted emails to the right people gets you from support-hell to executive callbacks in under 24 hours.
You're probably chasing ideas that sound good but are actually too obvious to win big. This framework shows you how to spot the counter-intuitive opportunities that look like bad ideas but aren't — and more importantly, how to know when to dump a real bad idea before you waste months on it.
You think unlimited data is the holy grail, but this side-by-side test shows Sprint's LTE crawling at 0.3mbps while AT&T hits 31mbps — a 100x difference that'll wreck any app you try to build or demo. Speed trumps data caps when you're actually shipping product.
You think you're clever escalating to Tier 2 support, but this shows you how emailing the entire executive suite (with a strategic cc to a WSJ producer) gets you actual results when six months of 'proper channels' fail.
You've probably tried to set up Google Voice voicemail forwarding and given up when it didn't work — these specific GSM codes (*004* and **61*) actually force your carrier to route calls to Google Voice after a set number of rings, bypassing the usual setup headaches.
You think you know how to escalate issues, but this shows you the exact playbook: a public YouTube video plus targeted emails to the right people gets you from support-hell to executive callbacks in under 24 hours.