Practical writing, videos, lessons, and shipped work from Daniel R. Odio, selected for Enterprise Account Manager.
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You've probably avoided live chat because you assume it'll drown you in spam or require custom integration work. This CEO plugged in Olark, tied it to Gtalk, and now fields high-value customer conversations without leaving his existing workflow—here's why that setup actually works.
You've probably avoided live chat because you assume it'll drown you in spam or require custom integration work. This CEO plugged in Olark, tied it to Gtalk, and now fields high-value customer conversations without leaving his existing workflow—here's why that setup actually works.