If you've ever hired (and had to fire) anyone, you probably realize it's painfully obvious that a person's resume has just about nothing to do with how good a candidate that person will be for any given job. That's why I'

I have learned (as many of us have) that customer service at most companies generally sucks. Companies are in love with frustrating & endless voicemail trees (hey, at least if you're going to subject us to the VM tree, make it so that if someone presses "0&

I have this little analogy that i like to tell people who are interested in starting a business. Think of your business as a restaurant.  What you're telling me is that you want to take a piece of land at what you consider to be a good location,